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Got Questions? We're Here to Help!

Explore our Frequently Asked Questions to find answers to common inquiries about our premium bottles, shipping, returns, and more.

What materials are your bottles made from?

Our premium bottles are made from high-quality, BPA-free materials designed for durability and safety. We use food-grade 18/8 stainless steel for our insulated bottles and premium-grade, toxin-free plastic for our specialized containers.

How long do the bottles maintain temperature?

Our vacuum-insulated bottles can keep beverages cold for up to 24 hours and hot for up to 12 hours. The double-wall construction creates an airless space between two walls, preventing external temperatures from affecting your drink.

How do I clean my bottle?

For daily cleaning, use warm, soapy water and a bottle brush. For a deeper clean, mix one teaspoon of baking soda with warm water and let sit overnight. Our bottles are also dishwasher-safe, but hand washing is recommended to preserve the exterior finish and insulation properties.

How can I track my order?

Once your order ships, you'll receive a confirmation email with tracking information. You can also log into your account on our website to view order status and tracking details. Most domestic orders are delivered within 3-5 business days.